Payments
Payment gateways, deposit rules, invoices and payment links. (12 articles)
Confirming an Order That Is Not Fully Paid Learn why a booking remains Pending, when to use a provisional order or payment request, and what customers receive when an order still has a balance.
Different Payment Types in TicketingHub An overview of the payment methods supported by TicketingHub, including direct processing via Stripe, manual and offline options, and third-party gateways, with guidance on choosing the right type for your business.
How to connect a payment gateway in TicketingHub Connect Stripe, PayPal or another supported payment provider to accept payments through TicketingHub.
How to Create Deposit Rules A step-by-step guide to activating and configuring deposit rules in TicketingHub, enabling partial upfront payments at checkout by percentage, fixed amount per person or fixed amount per booking.
How to Keep Your Android Device Up to Date How to check when your Android device last received a security update, how to install one, and what to do with purpose-built POS hardware such as Sunmi, where updates are supplied by the manufacturer.
How to request payments via a payment request link A step-by-step guide for tour and activity operators on how to generate and send a secure payment request link to customers via TicketingHub.
How to Require Customer Details in TicketingHub POS Make staff enter a customer's name, email or telephone number before a sale is completed in TicketingHub POS.
How to Set Up a TicketingHub Account in Under 5 Minutes Use this quick-start checklist to create a product, add tickets and availability, connect payments, and publish a booking widget.
How to Set Up Taxes and Booking Fees A step-by-step guide for tour and activity operators to configure tax lists and booking fees in the TicketingHub dashboard, including VAT, cumulative and online-only fee options.
How to Use Provisional Invoices for Bookings A step-by-step guide to creating and sending provisional (pro forma) invoices for group and corporate bookings in TicketingHub without requiring immediate payment.
PayPal refund error: verified ACH account required Learn what the verified ACH refund error means and how to resolve it in your PayPal account before retrying the refund.
Your TicketingHub invoices and payouts Understand customer invoices, reseller invoices, TicketingHub platform fees and payouts from your payment provider.