How to add a new product or venue and understand product settings

Understanding product settings

In TicketingHub, “Products” refers to tours, events or venues. There are two primary methods for adding new products:

• Create a new product – best for launching an entirely new tour, event or venue
• Clone an existing product – ideal when your new offering has similar settings to an existing one

Essential product settings available in your dashboard include:

• Tickets – create different ticket types, sell add-ons and customise booking questions
• Availability – set product availability based on seasons or exceptions
• Rates – define pricing, group rates and occupancy-based rates
• Combinations – bundle products together and offer discounted rates
• Emails – manage email templates for confirmations, changes and reminders
• Settings – adjust booking constraints, contact details, logos and PDF ticket customisations

Method 1: Creating a new product

1. Log in to your Dashboard
2. Click Products in the left sidebar
3. Select Actions → New Product
4. Fill out the required details in the New Product form:
   • Name
   • Short Name
   • Currency
   • Time Zone
   • Country
   • Category
   • Tax List
   • Description (Optional)
   • Duration (under Advanced Settings)
5. Click Create Product to save

Method 2: Cloning an existing product

1. Log in to your Dashboard
2. Click Products in the left sidebar
3. Select Actions → New Product
4. Click Clone Product in the top-right corner
5. Choose an existing product from the dropdown list
6. Assign a new Product Name and Short Name
7. Select the appropriate Currency
8. Click Clone Product to finalise

Adding a new venue

1. Identify the venue you would like to replicate or set up
2. Determine the correct currency for the new venue
3. Choose the appropriate time zone for accurate scheduling
4. Contact TicketingHub support with these details for setup assistance