Private and public notes

Adding private and public notes to bookings

TicketingHub allows you to add notes during the booking process. These notes can be added either from the point of sale (POS) or from the back end after the booking has been made.

Steps to add notes to a booking

You can add notes either via the booking page or the order page.

Order page

1. Dashboard > Sales
2. On the Ref. tab > Click on the booking with the ‘OR’ reference code.
3. Order page > Bookings section > Click on the yellow button
4. Update Booking window > Notes

![Open the Order Page > See Bookings > Click on the yellow pencil button > Go to Notes]

Booking page

Alternatively, you can access the Booking Page by clicking on the ‘BK’ reference instead of the ‘OR’ reference.

1. Dashboard > Sales
2. On the Ref. tab > Click on the booking with the ‘BK’ reference code.
3. Booking Information tab > Click on Add Notes or Add Private Notes

![Booking Information tab > Add Notes or Add Private Notes]

Adding notes to your bookings can help you keep track of important details and provide better service to your customers. With TicketingHub, this process is straightforward and can be completed either during the booking process or afterwards.