How to Download and Set Up the TicketingHub POS App
Setting up TicketingHub’s Point-of-Sale (POS) system takes just minutes. Once your account is active and your products are configured, download the TicketingHub POS app to start selling and scanning tickets from a fixed desk or on the go.
What You’ll Need Before You Start
- An active TicketingHub account
- At least one product added to your account
- An iOS or Android device (see requirements below)
Step 1: Download the TicketingHub POS App
Already signed in to the TicketingHub dashboard on a computer? Go to Settings → POS Settings and scan the App Store or Google Play QR code with your device to open the app’s store page directly.
iOS (iPhone & iPad)
- Open the Apple App Store on your device.
- Search for TicketingHub POS.
- Tap Download and install the app.
- Direct App Store link
Minimum requirement: iOS 18 or later
Android
- Open the Google Play Store on your device.
- Search for TicketingHub POS or use the direct link below.
- Tap Install.
- Direct Google Play link
Minimum requirement: Android 12 or later
Using POS in a browser
Safari 16.4+, Chrome 111+, Firefox 128+.
Step 2: Log In and Connect Your Account
- Open the TicketingHub POS app.
- Enter your TicketingHub account credentials.
- Select your venue or operator profile.
- Your products and inventory will sync automatically.
Step 3: Connect Your Hardware (Optional)
TicketingHub POS supports a range of payment and printing hardware:
Payment Terminals (Chip and PIN)
| Device | Notes |
|---|---|
| SumUp | Bluetooth pairing via app |
| Stripe Tap to Pay | No hardware needed — use your phone. On Android, requires Android 13 or later and a security update from the last 12 months — see How to Keep Your Android Device Up to Date |
Receipt Printers
| Device | Type |
|---|---|
| Boca Printer | Wired ticket printer |
| Star SM-S230i | Mobile Bluetooth printer |
| Star mPOP | All-in-one cash drawer + printer |
Tip: You can upload a logo to print at the top of your tickets and receipts from Settings → POS Settings in your dashboard — see How to Add a Logo to POS Tickets and Receipts.
All-in-One POS Devices
| Device | Notes |
|---|---|
| Sunmi V3 Family | Android-based handheld POS |
You’re Ready to Sell
Once connected, you can:
- Sell tickets and take payments in person
- Scan QR code tickets at the gate
- Manage walk-up bookings and capacity in real time
- Run shift reports
Frequently Asked Questions
Q: Can I use the POS app without a card reader?
Yes. With Stripe Tap to Pay, your smartphone becomes the payment terminal — no extra hardware needed.
Q: Does the POS app work offline?
Scanning tickets works offline — the app can validate tickets without a connection. Syncing bookings and ticket sales both require an internet connection.
Q: Is the TicketingHub POS app free?
The app is free to download. Payment processing fees are determined by your connected payment provider (SumUp or Stripe).
Q: Can multiple staff use the POS app simultaneously?
Yes. Multiple devices can be logged in and operating simultaneously under the same TicketingHub account.
Q: What POS hardware is compatible with TicketingHub?
TicketingHub POS supports SumUp, Stripe Tap to Pay, Boca printers, Star SM-S230i, Star mPOP and the Sunmi V3 family.
Related Articles
- How to Use PIN Login in TicketingHub POS
- How to Scan and Check In Tickets in TicketingHub POS
- How to Use POS Shifts in the TicketingHub POS App
- How to Add a Logo to POS Tickets and Receipts