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TicketingHub Help

How to Resend a Confirmation Email to a Client

Resending a booking confirmation email to a client is quick and easy in TicketingHub. Follow the steps below.

Steps

  1. Access the Dashboard — Log in to your TicketingHub account.
  2. Locate the Order — Navigate to the Orders tab and find the specific booking by scrolling, searching using the Booking Reference or OR Number, or using the filter options.
  3. Open the Booking Details — Click the OR number to view the complete booking information.
  4. Resend the Confirmation Email — Click the Actions menu in the top-right corner and select Resend Booking Confirmation.

A new confirmation email containing the client’s booking details will be sent immediately.