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TicketingHub Help

Reseller Portal, Affiliate Link, White-Labelled Widget

This guide explains how TicketingHub enables engagement with various partners, including bloggers, resellers and website partners, through multiple integration methods.

  • Reseller login on your website - Gives resellers direct access to manage their account on your site
  • Unique URL for tracking - Enables tracking of traffic and conversions generated by partners
  • Dedicated widget on their website (White-Labelled) - Allows partners to integrate the booking tool into their website

How to Set Up a Reseller Login

Creating a New Reseller Channel

  1. Dashboard > Channels
  2. Click on New Channel
  3. Fill in the details
  4. Save the changes by clicking Create Channel

Creating the Widget

  1. Go to Channels, then click on the channel you created, and then New Widget
  2. Configure the widget with all your products. Under Look and Feel > Context, select Reseller Portal
  3. Under Look and Feel > Landing, choose between: Calendar First, Tickets First or Event View
  4. Click on Publish Changes
  5. Under Preview, click on Copy Widget Code and add this code to your website’s landing page for resellers and partners

Publish

Copy and paste the widget code into your unique landing page for resellers.

1. Create a Reseller

Start by creating a reseller account in the system. During this process, assign a unique referral code to each reseller for tracking purposes in affiliate marketing campaigns.

2. Incorporate the Referral Code into Your URL

The referral code must be added to the end of your URL as a parameter. The default parameter is th-reseller-ref:

https://www.yourwebsite.com/page?th-reseller-ref=ResellerCode

You can change th-reseller-ref to something simpler, such as ref:

https://www.yourwebsite.com/page?ref=ResellerCode

3. Understanding Cookies for Tracking

When someone visits your website with the referral code in the URL for the first time, this code is stored in a cookie. Subsequent bookings will be attributed to the reseller even if they return without the referral code in the URL.

The page containing the widget must be visited at least once with the referral code parameter before a booking is made.

How to Create a White-Labelled Widget

  1. Create a Separate Channel for the Reseller - Set up a unique channel specifically for the reseller, so they can manage their widgets separately
  2. Create Widgets for the Reseller - Create widgets assigned to the reseller’s channel
  3. Set Up User Access for the Reseller - Create a user with access only to their specific channel, so they can monitor their sales

To Extend User Access

  • On your Dashboard > Settings
  • Navigate to Users
  • Click on New User
  • Click on the privileges or type of access you want to allow