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Ask Customers to Confirm Their Email Address

Booking confirmations and tickets are sent by email, so a mistyped address means the customer never receives them. The Checkout Widget can ask customers to enter their email address a second time and check that both entries match before they continue. This applies when they book and when they redeem a voucher.

Turn it on

  1. On your dashboard, go to Widgets → Widgets and open the widget you want to change.
  2. In the Settings section, switch on Require customers to enter their email twice.
  3. Check the preview, then click Publish Changes and confirm.