How to set rates for products and services

Overview

Setting up rates in TicketingHub allows you to manage pricing for tours, events and services flexibly. Whether you are applying discounts or establishing special pricing tiers, this guide provides step-by-step instructions for creating and managing rates.

Steps to set rates in TicketingHub

1. Select your product

• Log in to your TicketingHub account
• Navigate to the Products section
• Click on the product requiring rate configuration

2. Access the rates section

• Within the selected product, locate and click the Rates tab

3. Add a new rate

• Click New Rate to create a new pricing option
• Enter a descriptive name for the rate (examples: “Weekend special” or “Early-bird discount”)

4. Choose a price adjustment option

Select one of three pricing approaches:

• Percentage – Adjusts pricing based on a percentage increase or decrease
• Fixed – Adds or subtracts a specific fixed amount
• Manual – Allows you to enter a custom price

For the Percentage or Fixed options, complete the Adjustment field with the desired numerical value.

5. Save the new rate

• Click Create Rate to finalise the new pricing entry

6. Edit existing rates (optional)

To modify previously configured rates:

• Click the three dots menu next to the existing rate
• Select Edit
• Update the rate details as necessary
• Click Update Rate to confirm the changes

Summary

TicketingHub streamlines rate management, enabling you to maintain accurate pricing while keeping bookings efficient and customers satisfied.