Emails & messaging
Email templates, Liquid tags and customer review funnels. (5 articles)
How to Edit and Customise Email Templates A step-by-step guide to customising TicketingHub receipt, invoice, refund and product email templates using Markdown and Liquid tags.
How to set up a customer reviews funnel A step-by-step guide to configuring TicketingHub’s Customer Reviews Funnel to collect positive feedback on review sites while handling negative experiences privately.
Retarget abandoned checkouts using agent automation Set up a recurring AI agent task that emails customers who entered their details at checkout but did not complete their order.
What Are Liquid Tags (and How Can You Use Them on TicketingHub?) Use Liquid Tags in supported TicketingHub messages, tickets, vouchers and emails to add booking details automatically.
What is the Email Validation Tool? An overview of TicketingHub's Email Validation Tool, which prevents customers from entering incorrect email addresses during checkout to ensure reliable ticket delivery.