Account & Dashboard
Users, access, notifications, password, and Magic Link. (6 articles)
How Dashboard Dates and Date Ranges Work How the new dashboard decides the date of a sale or a visit, which time zone each one uses, why a date range can widen to whole weeks or months, how bookings are counted when they hold several ticket types, why a sale keeps the details it was made with, and what the transactions behind a tile show.
How to Add Users, Restrict Access, and Configure Supplier Notifications A step-by-step guide to adding users, assigning role-based access levels, and configuring automated email notifications for suppliers in TicketingHub.
How to Change Your Password A step-by-step guide to updating your TicketingHub account password through the account settings interface.
How to Enable and Set Up the Magic Link Feature A step-by-step guide to enabling the Magic Link feature in TicketingHub so customers can self-manage cancellations, reschedules, and voucher conversions directly from their booking confirmation emails.
How to Enable Notifications for Users A step-by-step guide to configuring email notification settings for individual users in TicketingHub, including notification types, product-specific filters, and troubleshooting tips.
Understanding Your TicketingHub Dashboard Tiles How to build your dashboard from tiles, what each measure counts, and how the filters, comparisons, views and drill-down work.