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Ask Customers to Confirm Their Email Address

Booking confirmations and tickets are sent by e-mail, so a mistyped address means the customer never receives them. The Checkout Widget can ask customers to enter their e-mail address a second time and check that both entries match before they continue. This applies when they book and when they redeem a voucher.

Turn it on

  1. On your dashboard, go to Widgets → Widgets and open the widget you want to change.
  2. In the Settings section, switch on Require customers to enter their e-mail twice.
  3. Check the preview, then click Publish Changes and confirm.