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TicketingHub Help

How to Set Up Taxes and Booking Fees

Ready to tackle taxes and fees without breaking a sweat? This guide is crafted for tour and activity operators using TicketingHub. From VAT adjustments to booking fees, here is how to configure these settings and keep your business financially on track.

How to Set Up Taxes and Booking Fees

  1. Access Settings
  2. Enter Advanced Settings
  3. Edit or Create Tax Lists
  4. Define Your Tax List
  5. Add New Tax
  6. Configure Tax Details
  7. Apply Tax List to Products

Steps to Set Up Taxes and Booking Fees

Access Settings

  • Navigate to your Dashboard.
  • Click on Settings.

Enter Advanced Settings

  • Inside the Settings menu, select Advanced.

Edit or Create Tax Lists

  • Scroll down or click Tax Lists in the sidebar.
  • Click Edit to access the tax list management page.
  • From there, you can modify existing lists or click New Tax List to start a new one.

You can also click the name of an existing tax list to modify it.

Define Your Tax List

  • Type in a name for your new tax list.
  • Optionally, check the box to make this your default tax list.
  • Click Create Tax List to save your settings.

Add New Tax

  • Select New Tax to start defining your specific taxes or fees.

Configure Tax Details

  1. Input the Name of the tax as it will appear during the booking process.
  2. Set the percentage for the Amount.
  3. Decide if the fee should be:
    • Cumulative — applies the tax on top of previous tax values.
    • Included — if the fee is already included in the price.
    • VAT — for visibility in your reporting.
    • For Online Sales Only — applies only via the booking widget.
  4. After entering the tax details, click Create Tax to save.

Note: A VAT tax must also be marked as Cumulative. If you select VAT, you must also enable Cumulative, otherwise the tax cannot be saved.

Apply Tax List to Products

The new tax list will not automatically apply to your products.

  • Go to the sidebar menu and select the product you want to update.
  • Click Settings on the product dashboard.
  • Under Product Details, find the Taxlist field.
  • Select your newly created tax list and click Update to apply changes.