• How to Manage Asset Availability

  Date Updated: February 23, 2025 Managing asset availability might sound like a dull chore, but if you’re running boat tours, private food tours, or escape game rooms, it’s your secret weapon for keeping things smooth and stress-free. This guide is your go-to manual for tracking and allocating shared resources—think boats, tour guides, or even game room slots—without breaking a sweat. Whether you’re juggling multiple events or just trying to avoid that awkward “Oops, we’re overbooked!”Some readers

• How to Set Up a Customer Reviews Funnel

  Updated: April 18, 2025 Nothing boosts bookings like a wall of glowing 5-star reviews. But what if customers leave without sharing their amazing experience? Worse—what if a dissatisfied guest leaves a bad review without giving you a chance to make things right? Enter TicketingHub’s Customer Reviews Funnel—your secret weapon for collecting positive feedback while privately resolving any hiccups before they go public. With this setup, happy customers are directed to review sites like TripAdvFew readers

• How to Restore Expired Bookings in Seconds

  Updated: Apr. 27, 2025 Oops — did a booking expire before you could finalize it? We’ve all been there. Whether a customer took a little too long to decide or life just got in the way, expired bookings can feel like a missed opportunity. But the good news? You can bring them back to life in just a few clicks! This guide is for TicketingHub users (yes, you!) who want to recover expired bookings quickly and hassle-free. It’s especially helpful when you’re trying to save a sale, make a customeFew readers

• TicketingHub Assets: Manage Rooms, Guides & Equipment Across Products

  TicketingHub Assets: Manage Any Finite Resource Across Your Products Assets let you attach a real-world resource — a room, a guide, a piece of equipment — to one or more TicketingHub products. Once assigned, TicketingHub tracks capacity in real time and automatically prevents any booking that would exceed it. Assets work across products and events simultaneously, making them the right tool any time the same resource needs to be shared, limited, or protected from overbooking. Where toFew readers

• Pickup List: Set Up Hotel & Location Pickups for Your Tours

  Pickup List: Set Up Hotel & Location Pickups for Your Tours Pickup List is a TicketingHub feature that lets tour operators define a set of pre-approved pickup locations. Customers choose their location from a dropdown at checkout — no free-text address required. This reduces booking errors, speeds up checkout, and makes driver coordination far simpler. Common use cases: hotel pickups, cruise terminal departures, and city-centre meeting points. How to Set Up a Pickup List Step 1 —Few readers

• How to Set Up Packages in TicketingHub

  lastupdated: April 2026 How to Set Up Packages in TicketingHub Bundle two products into a single bookable experience — one price, one checkout, and separate time selection for each activity. In TicketingHub, a Package combines two products that customers book together as a bundle. They select quantities once, choose a timeslot for each activity separately, and pay a single package price. Packages appear alongside your individual products in the widget as one bookable option. SupFew readers

• How to Enable and Set Up the Magic Link Feature

  Updated: March 4, 2025 Ever had customers frantically emailing to reschedule their tour at the last minute? Or frustrated guests who can’t make it and want a refund? Managing booking changes can be a time-consuming headache—but it doesn’t have to be. With TicketingHub’s Magic Link feature, customers can handle cancellations, reschedules, and voucher conversions themselves—without flooding your inbox. It’s a win-win: they get the flexibility they need, and you get fewer support requests bogPopular

• What is the Email Validation Tool?

  Updated: February 17, 2025 Tired of customers missing their tickets because they entered the wrong email? TicketingHub’s Email Validation Tool catches mistakes before they happen, ensuring accurate email entries and seamless ticket delivery. Want to see it in action? Watch this quick tutorial: frame Email validation feature in detail. (https://www.loom.com/Few readers

• HOW TO ADD A WAITING LIST

  Creation Date: April 15, 2024 Typical waiting lists might be a bit dull, but with TicketingHub, we've turned waiting lists into a dynamic, user-friendly feature. Our unique approach allows you to gauge customer interest in dates that aren't yet available for booking, enabling you to determine which potential dates are most in-demand. This way, you can prioritize the tours that are most likely to fill up and skip those that are less popular For instance, one of our clients discovered a suSome readers

• How to Create Deposit Rules

  Updated: April 11, 2026 How to Create and Configure Deposit Rules in TicketingHub Deposit rules in TicketingHub let you collect a partial payment upfront when a customer books, securing their spot and reducing last-minute cancellations. You can charge a percentage of the booking total, a fixed amount per person, or a flat fee per booking. To set up deposit rules, you must first activate the Deposits feature in your account settings — it is not enabled by default. In This ArtiFew readers