Typical waiting lists are boring, it's a cool feature to add people to a waiting-list.
Enter TicketingHub waiting list, not like other waiting lists we allow you to see if people would be interested in booking dates that don't currently exist and see what dates would work for them.. This way you can focus on filling up the tours and skip the ones where no one wants to book.
Our client was able to see that they had a lot of interest on Thursday and open Thursday tours which was a huge success increasing here yearly turnover.
|How to activate your Waiting list||Activating the waiting list|
|What your customers sees.||How it works for your customer|
|What you see as a supplier||Your notifications|
How to activate your Waiting list
Navigate to Features and activate waiting list
Activate Waiting list for your account
Go to the product you want to activate it for
Go to Product settings by Clicking "Settings"
Click "edit" Product Settings
Click "Advanced Settings"
Click "Waiting List Enabled"
If you leave the space under blank it will direct clients to the TicketingHub Waiting list, alternatively you can put a link to your own waiting list (google Form..)
Click Update Product.
What your customers sees
The customer gets an a box at the bottom of the widget with an option to join the waiting list: "No suitable date? Join waiting list!"
The message can be customised using a custom translation file (please contact us to change it)
Customer gets redirected to a waiting list page.
Example of waiting list page here
The customer can select more than one date
What you see as a supplier
Click on waiting list
Here you can see who's in your waiting list
Click on a date or go to your manifest page. If you have someone in the waiting list a red bubble will appear.
Select the user(s) you want to message.
Broadcast a message to users in the waiting list
Select SMS or Email.
Updated on: 31/10/2022