• Amending a booking

  How to Reschedule, Modify, or Cancel a Booking In this guide, we'll walk you through how to modify or cancel a booking for a customer. We'll cover changes such as adjusting the date, converting tickets into vouchers, or adding more guests to a booking. TicketingHub has the magic link! The magic link is a link sent tSome readers

• Canceling or refunding a Booking or Order

  Cancel or refund a booking or order Guide to Canceling or Refunding a Booking or Order This article will provide you with a comprehensive guide on how to cancel or refund a booking or order. It's important to understand the difference between a booking and an order, as well as the procedures for accessing the order page, canceling for a full refund, and manually refunding after cancellFew readers

• Adding a booking

  Create a booking order. How to Create an Order and Make a Booking Here's a detailed step-by-step guide on how to create a booking order.Few readers

• Private & Public Notes

  Adding Private and Public Notes to Bookings TicketingHub allows you to add notes during your booking process. These notes can be added either from the Point of Sale (POS) or from the backend after the booking has been made. Steps to Add Notes to a Booking You can add notes either via the booking page or the order page. Order Page Dashboard Sales On the Ref. tab Click on the booking with 'OR' Reference code. Order page Bookings section Click on the yellow buttonFew readers

• How to Set Custom Prices and Times for Private Bookings

  Date Updated: Jan. 14, 2025 Customizing prices and times for private bookings? No problem! Whether you’re hosting exclusive private tours, accommodating special client requests, or offering VIP experiences, this guide has you covered. With TicketingHub, it’s as easy as pie to tweak prices and schedules to meet your customers’ unique needs. Not only will this keep your guests happy, but it will also make your operations smoother. Just follow these simple steps, and you’ll have those bookinFew readers

• Notify Customers via SMS or Email

  Sometimes you need to notify your customers before they arrive which is very simple on TicketingHub. There are two options. Message customers coming for a specific product date and time. Message all customers in a date range For all products in the selected time For just one product in the selected time frame Here is a quick video: 1. Message customers coming for a specific prodFew readers

• How to change the Voucher Expiry Date

  Often Vouchers expire and as a business you allow customers to still redeem them therefore you will need to update the expiry date of the Voucher. You can do this in a few easy steps on TicketingHub. Go to the TicketingHub Dashboard (https://dasFew readers

• How to Find a Booking

  Date Updated: Jan. 14, 2025 Lost in the maze of bookings? Don’t worry—TicketingHub's dashboard is here to save the day! With just a few clicks, you’ll be able to track down any booking like a pro. Let’s walk you through it step by step.Few readers

• What is a Ticket Cut-off Time? How to Set it Up via TicketingHub?

  Creation Date: January 1, 2025 Let’s face it—timing is everything, especially when selling tickets online. This guide will show you how to master ticket cut-off times using TicketingHub. Whether you need time to allocate a guide or want to squeeze in last-minute bookings, this walkthrough has your back. It's perfect for tour operators and event organizers to stay organized and maximize sales.Few readers