• Amending a booking

  How to Reschedule, Modify, or Cancel a Booking In this guide, we'll walk you through how to modify or cancel a booking for a customer. We'll cover changes such as adjusting the date, converting tickets into vouchers, or adding more guests to a booking. TicketingHub has the magic link! The magic link is a link sent tSome readers

• Canceling or refunding a Booking or Order

  Cancel or refund a booking or order Guide to Canceling or Refunding a Booking or Order This article will provide you with a comprehensive guide on how to cancel or refund a booking or order. It's important to understand the difference between a booking and an order, as well as the procedures for accessing the order page, canceling for a full refund, and manually refunding after cancellFew readers

• Adding a booking

  Create a booking order. How to Create an Order and Make a Booking Here's a detailed step-by-step guide on how to create a booking order.Few readers

• Private & Public Notes

  Adding Private and Public Notes to Bookings TicketingHub allows you to add notes during your booking process. These notes can be added either from the Point of Sale (POS) or from the backend after the booking has been made. Steps to Add Notes to a Booking You can add notes either via the booking page or the order page. Order Page Dashboard Sales On the Ref. tab Click on the booking with 'OR' Reference code. Order page Bookings section Click on the yellow buttonFew readers

• Set custom price and time for Private bookings

  Setting Custom Price and Time for Private Bookings TicketingHub now allows you to set up custom tours directly when a customer contacts you via email or phone. You can then send your customer a pro forma invoice or a payment link. Steps to Create a Custom Booking 1. Add a New Booking On your TicketingHub account Dashboard Click on Create Select Create New Order. Click on Add Booking. Fill-in bookinFew readers

• Notify Customers via SMS or Email

  Sometimes you need to notify your customers before they arrive which is very simple on TicketingHub. There are two options. Message customers coming for a specific product date and time. Message all customers in a date range For all products in the selected time For just one product in the selected time frame Here is a quick video: 1. Message customers coming for a specific prodFew readers

• How to change the Voucher Expiry Date

  Often Vouchers expire and as a business you allow customers to still redeem them therefore you will need to update the expiry date of the Voucher. You can do this in a few easy steps on TicketingHub. Go to the TicketingHub Dashboard (https://dasFew readers

• Finding a booking

  A Comprehensive Guide to Finding a Booking on TicketingHub In this article, we provide you with a step-by-step tutorial on how to effectively locate a booking using TicketingHub's user-friendly interface. This can be achieved by either searching using the booking reference or through customer information.Few readers