Articles on: Bookings

Private & Public Notes

Adding Private and Public Notes to Bookings



TicketingHub allows you to add notes during your booking process. These notes can be added either from the Point of Sale (POS) or from the backend after the booking has been made.

Steps to Add Notes to a Booking



You can add notes either via the booking page or the order page.

Order Page



Dashboard > Sales
On the Ref. tab > Click on the booking with 'OR' Reference code.
Order page > Bookings section > Click on the yellow button
Update Booking window > Notes

Open the Order Page > See Bookings > Click on the yellow pencil button > Go to Notes

Booking Page


Alternatively, you can access the Booking Page by clicking on the 'BK' reference instead of the 'OR' reference.

Dashboard > Sales
On the Ref. tab > Click on the booking with 'BK' Reference code.
Booking Information tab > Click on Add Notes or Add Private Notes

Booking Information tab > Add Notes or Add Private Notes


Adding notes to your bookings can help you keep track of important details and provide better service to your customers. With TicketingHub, this process is straightforward and can be done either during the booking process or afterwards.

Updated on: 28/07/2023

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