Articles on: Bookings

What is a Ticket Cut-off Time? How to Set it Up via TicketingHub?

Creation Date: January 1, 2025
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Let’s face it—timing is everything, especially when selling tickets online. This guide will show you how to master ticket cut-off times using TicketingHub. Whether you need time to allocate a guide or want to squeeze in last-minute bookings, this walkthrough has your back. It's perfect for tour operators and event organizers to stay organized and maximize sales.


Steps on How to Set Up Ticket Cut-off Time

  1. Understand the Purpose of a Ticket Cut-off Time
  1. Access the TicketingHub Settings
  1. Set Up the Cut-off Times



Steps to Set Up Ticket Cut-off Time in TicketingHub


1: Understand the Purpose of a Ticket Cut-off Time


  • Use ticket cut-off times to stop selling tickets before an event starts.
  • For example, if no tickets are sold yet, you may stop selling 48 hours before the event to allocate a guide.
  • If bookings are already confirmed, you can set a shorter cut-off time to maximize ticket sales.


2: Access the TicketingHub Settings


Go to the Settings of the specific product.


  • Open the product you want to configure in TicketingHub.
  • Go to the Settings section.
  • Locate the Ticket Availability Cut-off below.



3: Set Up the Cut-off Times


  1. Define when tickets can be purchased before the booking date:


  • Example: Set a 2-hour or 48-hour cut-off time based on your operational needs.


  1. Adjust ticket availability after the first booking is confirmed:


  • Example: If the guide is already allocated and the tour is running, allow tickets to remain available until 1 or 2 hours before the event.


Set up cut-off times based on different situations.


Managing ticket cut-off times doesn’t have to be tricky. With TicketingHub, you can tailor your settings to fit your operations perfectly—whether you need prep time or want to accommodate last-minute guests. Now you’re ready to optimize bookings and keep your events running like clockwork!


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Updated on: 01/01/2025

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