Getting Started
Account setup, your first product, and widget installation.
How can we help?
Step-by-step guides for TicketingHub suppliers and operators. Use the search bar above or browse by topic below.
Get selling quickly
- Create your first product — Add your experience, configure tickets and pricing, and set up availability using seasons.
- Install the booking widget — Embed it on your website in minutes, or share your hosted checkout link directly.
- Connect a payment gateway — Accept online payments via Stripe, PayPal, and more, or take bookings in person with the POS app.
- Go live — You're ready to take bookings. Manage everything — amendments, cancellations, reports — from your dashboard.
Browse by topic
Products & Availability
Seasons, pricing, capacity, assets, pickups, and scheduling.
Widget & Checkout
Embed the booking widget and tailor the checkout experience.
Payments
Payment gateways, deposit rules, invoices, and payment links.
Resellers & OTAs
Airbnb, GetYourGuide, Viator, Rezdy, and reseller widgets.
Playbooks
Automate your business and get more out of TicketingHub.
Bookings
Add, find, amend, cancel, refund, and switch bookings.
Promotions & Vouchers
Vouchers, gift cards, coupons, and discount codes.
Emails & Messaging
Email templates, Liquid tags, and customer review funnels.
Account & Dashboard
Users, access, notifications, password, and Magic Link.
Integrations
Google Analytics, Ads, Facebook Pixel, and Smartwaiver.
Point of Sale
The TicketingHub POS app, shifts, and the shift manager.
Reporting
Sales, transaction, and OTA reports from your dashboard.
Popular articles
Set up your account in under 5 minutes The essentials: create a product, set pricing, and install the widget.
Payment types in TicketingHub Full payment, deposit, pay-on-arrival, and payment request links explained.
Amend, cancel, refund or switch a booking Step-by-step guide to modifying any booking from your dashboard.
Magic Link Let customers reschedule or cancel their own bookings without needing a password.
Airbnb Integration Connect and sync your Airbnb experiences with TicketingHub.
Liquid Tags in email templates Personalise customer emails with booking data — names, dates, languages, and more.