Articles on: New Features

How to Restore Expired Bookings in Seconds

Updated: Apr. 27, 2025

Oops — did a booking expire before you could finalize it? We’ve all been there. Whether a customer took a little too long to decide or life just got in the way, expired bookings can feel like a missed opportunity. But the good news? You can bring them back to life in just a few clicks!

This guide is for TicketingHub users (yes, you!) who want to recover expired bookings quickly and hassle-free. It’s especially helpful when you’re trying to save a sale, make a customer happy, or just tidy up your booking records.

Let’s walk through how to restore those expired bookings like a pro —no stress, no sweat.

How to Restore Expired Bookings in Seconds
1. Head to the Orders Section
2. Locate the Expired Booking
3. Reopen It with a Few Clicks





Steps to Restore Expired Bookings



1. Head to the Orders Section



Log in to your TicketingHub dashboard.

From the main menu, click on Orders.




2. Locate the Expired Booking



In the Filter by section, click the Status dropdown.

Select Expired from the list.

Click Search Bookings below.

You’ll now see the list of all expired bookings.

Find the one you need and click on the OR number to open the order details.

Click on the OR number of any expired booking.


3. Reopen It with a Few Clicks



Inside the order, click on Actions.

Select Reinstate Order from the dropdown menu.



Note: The booking will only be reinstated if there's still availability for that time slot.


That’s It — You’re Done!



See? That took less time than finishing your coffee. Restoring an expired booking on TicketingHub is fast, easy, and super helpful when you’re trying to rescue a sale or fix a time-sensitive order mishap.

Keep this guide bookmarked for the next time you get hit with the dreaded “expired” notice. And hey, if you're stuck or just need a hand, don’t hesitate to reach out to our support team — we're always here to help!

Updated on: 27/04/2025

Was this article helpful?

Share your feedback

Cancel

Thank you!