Articles on: New Features

How to Restore Expired Bookings in Seconds

Updated: Apr. 27, 2025


Oops — did a booking expire before you could finalize it? We’ve all been there. Whether a customer took a little too long to decide or life just got in the way, expired bookings can feel like a missed opportunity. But the good news? You can bring them back to life in just a few clicks!


This guide is for TicketingHub users (yes, you!) who want to recover expired bookings quickly and hassle-free. It’s especially helpful when you’re trying to save a sale, make a customer happy, or just tidy up your booking records.


Let’s walk through how to restore those expired bookings like a pro —no stress, no sweat.


How to Restore Expired Bookings in Seconds

  1. Head to the Orders Section
  1. Locate the Expired Booking
  1. Reopen It with a Few Clicks




Steps to Restore Expired Bookings


1. Head to the Orders Section


  • Log in to your TicketingHub dashboard.

  • From the main menu, click on Orders.




2. Locate the Expired Booking


  • In the Filter by section, click the Status dropdown.

  • Select Expired from the list.

  • Click Search Bookings below.

  • You’ll now see the list of all expired bookings.

  • Find the one you need and click on the OR number to open the order details.


Click on the OR number of any expired booking.


3. Reopen It with a Few Clicks


  • Inside the order, click on Actions.

  • Select Reinstate Order from the dropdown menu.



Note: The booking will only be reinstated if there's still availability for that time slot.



That’s It — You’re Done!


See? That took less time than finishing your coffee. Restoring an expired booking on TicketingHub is fast, easy, and super helpful when you’re trying to rescue a sale or fix a time-sensitive order mishap.


Keep this guide bookmarked for the next time you get hit with the dreaded “expired” notice. And hey, if you're stuck or just need a hand, don’t hesitate to reach out to our support team — we're always here to help!


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Updated on: 27/04/2025

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