Updated: Mar. 23, 2025

Want to connect your TicketingHub account to Get Your Guide without pulling your hair out? You’re in the right place. This guide is for tour and activity operators ready to streamline bookings, reach more customers, and cut out the manual work.

With a direct API connection, your availability, ticket types, and bookings stay in sync—no need to update things in two places. Whether you're setting this up for the first time or updating an existing connection, we’ll walk you through it step by step. Let’s start!

Steps to Connect to OTAs Like Get Your Guide via API

1. Map Your Tiers (Ticket Types)

To ensure your tickets display correctly on Get Your Guide (GYG), you’ll need to map your ticket tiers (such as Adult, Child, etc.) in TicketingHub.

1. Go to your Dashboard, then select your Product.
   
2. On the Tickets tab, find the ticket tier you want to edit.
   
3. Click the three dots beside it, then click Edit.
   
4. Navigate to the Advanced section.
   
5. Scroll to Custom OTA Mapping.
   
6. Select the matching Ticket Type (e.g., Adult, Child, etc.).
   
7. Click Update Ticket to save your changes.

2. Create a Reseller Profile for Get Your Guide

Next, add Get Your Guide as a reseller in your TicketingHub account. This allows TicketingHub to recognize and track bookings from GYG.

1. From the Dashboard, go to Resellers.

2. Click Create New Reseller.

3. Fill in the required fields:

• Name: Get Your Guide
  
• Payment Model: Wholesale
  
• Email: (Add your GYG contact email)
  
• Password: (Optional)
  
• Currency: Select $, £, or another as needed
  
• Online Travel Agent (OTA): Select Get Your Guide

5. Click Create Reseller to save.

For a detailed walkthrough, see our guide: How to Create a Reseller

3. Locate Your Product ID

Your Product ID links your tour on TicketingHub to its listing on GYG.

1. Open the Product you want to connect in your Dashboard.

2. Look at the URL in your browser—it should look like this:
   
   https://dashboard.ticketinghub.com/supplier/products/XXXXXXXX/inventory

3. Copy the string of letters and numbers between /products/ and /inventory — that’s your Product ID.

4. Paste this into your GYG account when setting up the integration.

Mission API: Accomplished

And just like that, you're connected! With your tiers mapped, reseller set up, and Product ID plugged in, you’re good to go. Bookings will start syncing, your calendar stays updated, and manual work? Consider it canceled. Need help? Don’t be shy—give us a shout and we’re just a message away!
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Updated on: 23/03/2025