On TicketingHub, you can use assets or resources to manage anything from guides to vehicles, boats, and much more.

Assets

Assets can be marked as Public or Private. This means if an asset has been set to private it cannot be used for any other booking that may require an asset. Vice versa, if an asset is set to public, it can still be used for other bookings till it reaches its capacity limit.

Assets can be shared between events like a boat being used for two different events at the same time, or not shared between them, so if someone makes a booking for one product, other bookings can happen for the same product (if the asset is not private) but the asset will be unavailable for any other product.

Assets can be given a Type, like a table, room, kayak, VR experiences. This means a second asset's capacity can be used to book over the capacity limit of a first asset. ie if a Room has a capacity of 6, but someone makes a booking for 7 people, then this booking will use two assets (Room1 + room 2).

Assets can be assigned to either a Product or to an option.

We recommend adding the asset to a product as it's easier to handle. However, we are aware of some cases where clients prefer to have different assets for different times.


Adding an asset to a Product

Open the product

Navigate to settings

Click edit and go down to advanced settings.

Assign the assets to the product.


Adding an asset to an option

Open the product

Navigate to Availability

Create or open an existing season (Light blue button with calendar)

Click on an option, then advanced settings and assign the asset.


Removing an asset that has been assigned to a product.

Let's say you operate a VR business and one of your hardware stopped working. What you would need to do is go to your availability, clone your current season and add the time frame you will need to repair the hardware.

In that season or variation, manually change the assets on each option and leave the broken one out.
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