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Managing Your Assets with TicketingHub: A Comprehensive Guide

TicketingHub equips you with the power to manage a diverse range of assets, from guides, vehicles, boats, escape rooms, and much more. This tutorial will guide you through the process of adding and managing assets on TicketingHub. We'll also delve into making your assets unavailable for bookings, which comes in handy when they're under maintenance or temporarily off sale.

QUICK LINKS: Managing Assets
Getting to Know Asset Settings
1. Activate
2. Add Asset
3. Adjust Availability

Activating the Asset Feature

Before you start adding assets, ensure you've activated the Asset feature:

Navigate to Settings from your Dashboard.
Locate and select Features.
Toggle on Assets.

Dashboard > Settings > Features > Enable Assets

Once you enable the Assets feature, you'll find 'Assets' pinned to your dashboard sidebar (refer to the image below).

Now you can see the Assets feature on your sidebar.

Adding an Asset

Once the Asset feature is activated, you're ready to add new assets:

Click on Assets from your dashboard sidebar.
Select New Asset.
Enter the necessary details: provide a name for your asset (e.g. "Gamebox 1"), set its capacity limit, specify whether it is shared or private (explanations provided below), and in Advanced Settings, add the asset type (boat, bicycle, gamebox).
Click on Create Asset to save your changes.

Step 1: Assets > Add Asset

Step 2: Fill-in Assets Information

A Brief on Asset Settings

Public/Private: If an asset is set to private, it will be unavailable for other bookings that may require an asset. On the contrary, a public asset can be utilized for multiple bookings until it reaches its capacity limit.

Shareability: This indicates whether an asset can be simultaneously used for different events, like a boat being used for two separate bookings. If an asset is not private, other bookings can occur for the same product, but the asset will be inaccessible for any other product.

Type: This denotes the kind of asset, such as a table, room, kayak, or VR experiences. Here, a second asset's capacity can help to book beyond the capacity limit of a first asset. For example, if a Room has a capacity of 6, and a booking is made for 7 people, then this booking will utilize two assets (Room 1 + Room 2).

Adjusting Asset Availability

There may be times when you want to modify the availability of your assets due to maintenance or other reasons. Here's how you can set an asset to be off-sale:

Navigate to Assets from your Dashboard.
Select Edit Unavailabilities.
Click on Add Unavailability.
Choose the asset you wish to mark as unavailable, and set the dates for unavailability (today only, tomorrow, next 3 days, next 7 days, or a custom date range).
Click on Add Unavailability to save your changes.
Repeat the steps if you want to set multiple assets as unavailable.

Assets > Edit Unavailabilities

Select the Asset > Pick dates > Add Unavailability

Once done, you'll be able to view the assets marked as unavailable, along with the specific off-sale dates.

Updated on: 04/07/2023

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