Updated: Apr. 29, 2025

Chasing waivers? No thanks. Smartwaiver automates the process—customers sign online before arrival, saving you time and hassle. This guide walks you through activating the integration, embedding it in emails, and making check-ins seamless. Let’s get this done in a few clicks!

Steps to Activate the Smartwaiver Integration

1. Activate the Integration

1. Go to Settings in your dashboard.

2. Navigate to the Integrations tab.

3. Find the Smartwaiver logo and click the Activate button.

4. Enter your API Key.

5. Enter your Webhook Private Key.

6. Click Save Configuration.

Once you’ve activated the integration, you’re ready to set it up in your booking confirmation emails.

2. Add the Waiver Link to Booking Confirmation Emails

To ensure customers complete their waiver before arrival, embed the Smartwaiver link in your confirmation emails:

1. Go to Products.

2. Navigate to Emails.

3. Go to Ticket Booking Confirmation Email.

4. Click View > then Edit.

5. Personalize your waiver request message.

Here are some example messages to use:

• “We can’t wait to see you! Before your booking, please take a moment to sign this waiver: …”
  
• “To ensure a smooth check-in, please complete this waiver before your booking date: …”
  
• “Important: Your waiver must be signed before your booking. Complete it here: …”
  
• “One quick step before your booking—please sign your waiver here: …”
  
• “Let’s get the paperwork out of the way! Sign your waiver before your booking: …”

6. Click Save Changes.

Quick and Easy!

That’s it! Your Smartwaiver integration is now fully set up, making the experience smoother for both you and your customers.

Need a hand with anything else? Our team is here to help—just reach out if you have any questions or need extra support.

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Updated on: 29/04/2025