How to Create Deposit Rules
Updated: February 16, 2025
You've put in the effort to craft the perfect tour, but what if customers book and then ghost you at the last minute? No-shows can be a nightmare for any tour operator.
That’s where deposit rules come in. With TicketingHub’s deposit feature, your customers pay a small amount upfront to secure their spot—ensuring they’re serious about the experience and you’re not left with empty seats and lost revenue. It’s a win-win: they commit, and you get peace of mind (and paid for your hard work!).
Here’s how to set it up:
Go to Deposit Rules in your TicketingHub dashboard.
Click on the Create Deposit Rule button.
When creating a new deposit rule, you can customise various options to fit your needs:
Type: Choose how the deposit will be calculated:
A percentage of the total booking amount
A fixed amount per person
A fixed amount per booking
Amount: Enter the deposit amount you want to set based on the selected type.
Products: Assign the deposit rule to a specific product if needed. If left unassigned, the deposit rule will apply to all products by default.
Allow Full Payment: Tick this box if you want to give customers the option to pay in full or only pay the deposit.
Payment Notice: Define how many days before the event the full payment must be completed.
Review your settings to ensure accuracy.
Click Create Deposit Rule to save and apply your settings.
Congratulations! You’ve just taken a big step in securing your bookings and ensuring reliable revenue. Deposit rules make customers more committed, helping you reduce last-minute cancellations and no-shows.
This feature also gives customers flexibility—they can confirm their spot with a deposit while preparing for full payment later. If you enable full-payment, they have the choice to pay everything upfront.
By using deposit rules, you show customers that your tours are valuable and well-organised while keeping your cash flow steady. Now, you can focus on delivering unforgettable experiences, knowing your bookings are solid and your efforts are rewarded!
You've put in the effort to craft the perfect tour, but what if customers book and then ghost you at the last minute? No-shows can be a nightmare for any tour operator.
That’s where deposit rules come in. With TicketingHub’s deposit feature, your customers pay a small amount upfront to secure their spot—ensuring they’re serious about the experience and you’re not left with empty seats and lost revenue. It’s a win-win: they commit, and you get peace of mind (and paid for your hard work!).
Here’s how to set it up:
| How to Create a Deposit Rule |
|---|
| 1. Access the Deposit Rules Section |
| 2. Customise Your Deposit Rule |
| 3. Save Your Deposit Rule |
Steps to Create Deposit Rules
Step 1: Access the Deposit Rules Section
Go to Deposit Rules in your TicketingHub dashboard.
Click on the Create Deposit Rule button.
Step 2: Customise Your Deposit Rule
When creating a new deposit rule, you can customise various options to fit your needs:
Type: Choose how the deposit will be calculated:
A percentage of the total booking amount
A fixed amount per person
A fixed amount per booking
Amount: Enter the deposit amount you want to set based on the selected type.
Products: Assign the deposit rule to a specific product if needed. If left unassigned, the deposit rule will apply to all products by default.
Allow Full Payment: Tick this box if you want to give customers the option to pay in full or only pay the deposit.
Payment Notice: Define how many days before the event the full payment must be completed.
Step 3: Save Your Deposit Rule
Review your settings to ensure accuracy.
Click Create Deposit Rule to save and apply your settings.
Wrapping It Up
Congratulations! You’ve just taken a big step in securing your bookings and ensuring reliable revenue. Deposit rules make customers more committed, helping you reduce last-minute cancellations and no-shows.
This feature also gives customers flexibility—they can confirm their spot with a deposit while preparing for full payment later. If you enable full-payment, they have the choice to pay everything upfront.
By using deposit rules, you show customers that your tours are valuable and well-organised while keeping your cash flow steady. Now, you can focus on delivering unforgettable experiences, knowing your bookings are solid and your efforts are rewarded!
Updated on: 24/02/2025
Thank you!