Articles on: Payments

Payment Request Link

Secure Payment Requests with TicketingHub

In the current era, clients often prefer not to share their card details over a call due to security concerns. Understanding this, we have introduced the 'Payment Request Link' feature in TicketingHub. This easy-to-use feature allows you to send an email to your customers with a secure link to complete their booking payment.

4 Steps: How to send a payment request link
1. Create a New Order
2. Add New Booking
3. Input Customer Information
4. Generate and Send the Link

Here's a video:

Let's walk you through the simple steps to use this feature:

Create a New Order: On your Dashboard > Click on the (+) CREATE button > New Order - This action will open up a new order page where you can manage all the details of the booking.

Dashboard > Create > New Order

Add Booking: Click on the 'Add Booking' button and proceed to fill in the booking details such as the product, date, time, and number of customers.

Click on 'Add Booking' > Fill-in booking details.

Input Customer Information: In the 'Customer Information' section, enter the customer's details. If the customer already exists in your database, you can simply click on their name to fill in the details automatically.

Customer Information box > Fill-in

Generate and Send Payment Request Link: Lastly, find and click on the 'Payment Request Link' button. From the dropdown, select 'Create Payment Request'. This action will generate a secure payment link that can be directly emailed to the customer. Additionally, you have the option to split the payment into multiple parts, making it easier for group bookings where different individuals wish to pay.

Click on 'Add Payment Request' > Confirm

Here is an example of a payment request landing page:

Payment request landing page

With these simple steps, you can offer your customers a secure and convenient payment option that saves both time and effort.

Updated on: 29/06/2023

Was this article helpful?

Share your feedback


Thank you!