Updated: Feb. 27, 2025

Hey there! Let's face it, nobody likes to rattle off their credit card details over the phone anymore. It’s all about keeping things slick and secure. That’s where TicketingHub’s nifty Payment Request Link feature comes in.

Perfect for tour and activity operators looking to make life easier, this guide will show you how to zip through the payment process without breaking a sweat or a trust. Ideal for those “Nope, I'm not giving you my card details over the phone” moments, our tool lets you send a secure payment link via email, empowering your customers to pay at their own pace, safely and smoothly.

Step-by-Step Guide to Sending a Payment Request Link

1. Create a New Order

• Navigate to your Dashboard.

• Click on the +Add button and select Order to start managing booking details.

2. Add Booking

• Hit the Add Booking button.

• Enter details such as product, date, time, and number of customers.

For more details, see our guide on How to Add a Booking.

3. Input Customer Information

• In the Customer section, enter the customer's details.

• If the customer is already in your database, click on their name to autofill their details.

4. Generate and Send the Payment Request Link

• Find the Payment Request section.

• Click the Add Payment Request button.

• Enter the payment amount and click on Create Payment Request.

• Optionally, you can split the payment into multiple parts for group bookings where different individuals prefer to pay separately.

And That's a Wrap!

There you have it—simplicity and security in a single click! With the Payment Request Link, you’re not just making payments easier; you’re upgrading your customer service game and keeping those payment woes at bay. Follow these steps, and watch your customers click their way to satisfaction with a smile.

If you have any questions or need further assistance, don't hesitate to reach out to our support team. We're here to help!

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Updated on: 27/02/2025