How to set up taxes and Booking fees
In TicketingHub, you can easily set up custom taxes and fees (booking, card, tip, etc.) for each product, event, ticket type, or extra.
Examples:
A tax might be "VAT" at 20%.
A fee could be a booking fee you add as a percentage of the checkout value. This could be Nothing (where you absorb our 3% fees), 3% (just to cover our fees), or 6% (to generate extra revenue).
Go to your Account Advanced Settings
Create a new tax list
Add taxes or fees to your list
Apply this list to your product(s)
Start by visiting your Account Advanced Settings Page.
Dashboard > Settings
Advanced
Tax List > Edit Tax List
A Tax List is a series of fees that can be applied to a product, extra, or ticket type. You can have multiple Tax Lists, but we recommend keeping it simple.
To create a list, click on Create New Tax List and give your list a memorable name.
At this step, you can decide how your charges will appear during the booking process, the percentage you wish to charge, whether fees are added cumulatively, if the Amount is already included in your price (like Taxes), or if it is visible in your reporting as VAT.
Click on Product
Settings
Under Basic Information box > Click Edit
Select the Tax List you created
Save changes by clicking Update Product
If you need to add it per product, please contact your account manager to enable this feature at no extra cost.
That's it! You've successfully set up taxes and fees on TicketingHub.
Examples:
A tax might be "VAT" at 20%.
A fee could be a booking fee you add as a percentage of the checkout value. This could be Nothing (where you absorb our 3% fees), 3% (just to cover our fees), or 6% (to generate extra revenue).
How to set up taxes and booking fees:
Go to your Account Advanced Settings
Create a new tax list
Add taxes or fees to your list
Apply this list to your product(s)
Detailed Steps
Access Account Advanced Settings
Start by visiting your Account Advanced Settings Page.
Dashboard > Settings
Advanced
Tax List > Edit Tax List
Create a New Tax List
A Tax List is a series of fees that can be applied to a product, extra, or ticket type. You can have multiple Tax Lists, but we recommend keeping it simple.
To create a list, click on Create New Tax List and give your list a memorable name.
Add Taxes or Fees to Your List
At this step, you can decide how your charges will appear during the booking process, the percentage you wish to charge, whether fees are added cumulatively, if the Amount is already included in your price (like Taxes), or if it is visible in your reporting as VAT.
| What the options mean | |
|---|---|
| Name | This is the name as it is shown during the booking process. |
| Amount | This is a percentage that you want to charge |
| Cumulative | This means the fees are added cumulatively |
| Included | Means we just show the Amount like Taxes, that is already included in your price |
| VAT | Click this to see VAT in your reporting |
Apply this List to a Product
Click on Product
Settings
Under Basic Information box > Click Edit
Select the Tax List you created
Save changes by clicking Update Product
If you need to add it per product, please contact your account manager to enable this feature at no extra cost.
That's it! You've successfully set up taxes and fees on TicketingHub.
Updated on: 14/07/2023
Thank you!