In TicketingHub, you can set up custom taxes, and fees (booking, card, tip...) per product and event per ticket type or extra.


A tax can be "VAT", ie 20%

A fee can be any booking fee you choose to add as a % of the checkout value. ie: Nothing (absorb our 3% fees), 3% (to only cover our fees) or 6% ( to generate extra revenue).

Here we will show you how to set this up in a few easy steps:

Create a Tax List
Add Taxes, Fees, to your list
Assign the Tax list to your product or ticket type

Go to the Tax list & create a new Tax list.

Go to settings
Click on Advanced settings
Edit Tax list

Tax list

1. Create a new Tax List

A tax list is a series of fees that can be applied to a product, extra or ticket type.

You can have as many Tax list as you'd like but we recommend keeping it simple.

Click on create a Tax List

create a new tax list

Give your list a memorable name

Give your tax list a name

2. Add Taxes and/or Fees, to your list

create a tax (booking fee, VAT...)


This is the name as it is shown during the booking process.


This is a percentage that you want to charge


This means the fees are added cumulatively


Means we just show the Amount like Taxes, that is already included in your price


Click this to see VAT in your reporting

Here are two examples of Tax lists, one with a booking fee and one without.

a) 20% VAT - No Booking Fee

20% VAT

b) 20% VAT - With a Booking Fee

20% VAT + Booking fee

3. Apply this list to a product

Go to your product settings page and click edit tax list

Add it to your product - in product settings

In the pop, find the tax list and apply it to your product

Select your Tax to assign to your product

That's it - should you want to add it by product, please ask your account manager to enable this feature for you at no extra cost.
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