How to Add and Manage Guides

Updated: February 23, 2025

Your guides are the face of your business, making or breaking the customer experience. Whether you're adding a new team member or updating their details, keeping your guide management seamless ensures your tours run without a hitch. Here’s how to do it effortlessly with TicketingHub.

Managing Guides
How to Add a New Guide
How to Update a Guide’s Information
How to Manage Guide Notification Settings

How to Add a New Guide

Go to Guides in your TicketingHub dashboard.

Click on Create New Guide—this will open the Create New Guide pop-up window.



Fill in the guide’s details:

First Name

Last Name

Email Address

Telephone Number

Review the information and click Create Guide to save.

How to Update a Guide’s Information

Need to edit a guide’s details? Follow these simple steps:

Go to the Guides page: Manage Guides

Find the guide whose information you need to update.

Click on the Edit (yellow pen icon).



The Update Guide pop-up window will appear.

Make the necessary edits to the guide’s details.

Click Update Guide to save the changes.

How to Manage Guide Notification Settings

Keep your guides in the loop by managing their notification preferences.

Go to Guides.

Click Notification Settings.



Check or uncheck the notifications you want your guides to receive.

Click Update Notification Settings to apply changes.

You Might Also Be Looking For:

How to Change Notification Time for the Manifest Email
How to Communicate with Staff Using Automated Notifications

By keeping your guides well-informed and organised, you ensure your tours run smoothly, your guests stay happy, and your business operates efficiently. For more details, inbox us anytime and our team is always ready to help!

Updated on: 24/02/2025