Different Payment Types in TicketingHub
Customers prefer different ways to pay, and offering multiple payment options improves the booking experience while ensuring smoother transactions. TicketingHub supports various payment methods, allowing you to choose the best fit for your business.
To ensure secure transactions, TicketingHub does not store or access customer credit card details. All payments are processed through SSL-encrypted connections with our payment partners.
This guide explains the different payment types available, how they work, and how to choose the best option for your business.
Understanding Payment Types in TicketingHub |
|---|
Understanding Your Payment Processing Options
TicketingHub supports several payment types, grouped into three categories:
1. Direct Payment Processing (Recommended)
Payments are processed directly through integrated solutions like Stripe.
- Funds are deposited directly into your merchant account.
- TicketingHub automatically deducts applicable fees—no manual invoicing or processing required.
- Ideal for businesses seeking seamless online or in-person transactions.
Fees: Automatic deduction of applicable TicketingHub fees. No manual invoicing needed.
2. Manual and Offline Payment Methods
Includes cash, cheques, credit accounts, and direct bank transfers.
- Cash, cheques, and bank transfers are available only for backend bookings made by you or your staff.
- For credit account payments, you must invoice your reseller based on agreed terms. This is commonly used with platforms like Groupon, Living Social, and Travelzoo, where resellers owe you money for sold vouchers.
Fees: No TicketingHub fees apply. However, you must manually invoice resellers to receive payment.
3. Third-Party Payment Gateways
Includes Point of Sale (POS) and Mobile POS solutions using devices like SumUp, iZettle, Adyen Verifone, or Ingenico. It also covers online payment options such as PayPal and gateways connected via Spreedly (e.g., WorldPay, SagePay), which supports over 120 providers.
See Spreedly’s list of supported gateways
Fees:
- PayPal and Spreedly: TicketingHub manually invoices you for reconciliation.
- POS devices (e.g., SumUp, Adyen, iZettle): Payments are settled directly through your POS provider.
- **Stripe: **Fees are automatically deducted—no manual invoicing needed.
How to Choose the Right Payment Type for Your Business
Each business has different needs. Consider the following when selecting a payment method:
- **Use Stripe if: **You want a fully integrated, automated payment process with no manual invoicing.
- **Use POS or Mobile POS if: **You accept in-person bookings and need a physical card reader.
- Use Cash, Cheques, or Bank Transfers if: You handle backend bookings and prefer offline payments.
- **Use Credit Accounts if: **You work with resellers and need to issue invoices.
- **Use PayPal if: **Your customers prefer PayPal and you’re okay with manual reconciliation.
- **Use Spreedly if: **You already have a supported gateway account and want to integrate it with TicketingHub.
Frequently Asked Questions (FAQs)
What are the processing fees for each payment type?
Fees vary depending on the method and provider. Contact our support team for a detailed breakdown.
Spreedly vs. Stripe: Which is better?
It depends on your needs. Based on our experience with tour operators, we highly recommend Stripe.
However, for larger businesses or those in countries where Stripe isn’t supported (e.g., Egypt, Poland, Romania), Spreedly is a great alternative.
Can I use multiple payment methods at the same time?
Yes, you can enable multiple options to offer flexibility to your customers.
How do refunds work for each payment type?
Refund processes vary by provider. Check with your gateway provider or contact TicketingHub support for assistance.
Need help setting up your payment method?
Contact our support team — we’re here to help.
Get more tour payment-related insights:
****
**
Updated on: 07/05/2025
Thank you!