Accepting Payments, Payment Gateways and Payment Types.

You must connect a payment gateway to your TicketingHub account in order to accept money. 

Please note your Gateway will also charge you a booking fee.



Accepting Payments

Connecting your Payment Gateway

  1. Log into your TH account
  2. Click on settings
  3. Click blue “Activate” button next to Stripe
  4. Follow prompts

Please Note:  You must create a Stripe account prior to this step.  To do this, visit www.stripe.com and follow the prompts.  


DIFFERENT PAYMENT TYPES (reporting)


Stripe Payment

Customer payments made to you through TicketingHub, using your Stripe account.

Please Note:  TicketingHub (TH) deducts their fees automatically with Stripe, meaning no manual invoicing or manual payments are required - another good reason to use Stripe.


Cash or Cheque

Customer payments made to you in cash or cheque (option is only available when bookings are made by you or your staff through the back end).

Please Note:  There are no TH fees for cash or cheque payments.


Credit Account

Credit account relates to resellers like Groupon, Living Social and Travel Zoo.  It means that they owe you money for the vouchers they have sold on your behalf - in effect you've given them a credit account.  


Please Note:  There are no TH fees for Credit Account payments, but you must invoice your reseller to receive your money, under whatever terms you established with them.


Direct/Bank Transfer

Customer payments made to you by Direct/Bank Transfer (option is only available when bookings are made by you or your staff through the back end).

Please Note:  There are no TH fees for Direct/Bank Transfer payments.


Handpoint Payment

Customer payments made to you through Handpoint, our mobile POS solution.

Please Note:  There are TH fees associated with this service.



Spreedly Payments

Customer payments made to you through TicketingHub, using any other payment gateway other than PayPal and Stripe (e.g.: WorldPay, SagePay, etc)

Please Note:  There are TH fees for these other payment gateways, but we will manually invoice you and you must do a manual payment to TH.  Another reason we suggest stripe.


PayPal Payment

Customer payments made to you through TicketingHub, using your PayPal account.

Please Note:  There are TH fees for PayPal, but we will manually invoice you and you must do a manual payment to TH.  Another reason we suggest stripe.